This Privacy Policy explains what VUZKI (“we”, “us”) collects when you use our random video and text chat, why, how long we keep it, and the choices you have. VUZKI is operated by VUZKI Team. Postal address: VUZKI Operations, India. Questions or requests: support@vuzki.com.

The short version: there is no sign-up. We do not record your video or audio. We keep text chats only briefly, keep reported chats longer so we can act on them, never sell your data and run no advertising or third-party tracking.

1. What we collect and why

• Connection data: your IP address, approximate country (from your network provider's headers), device type and browser, and the times you visit. We use it to run the service, stop abuse, enforce bans and understand how the site is used. Basis: our legitimate interest in keeping the service safe and working.
• A random visitor ID stored in your browser. It lets us count visits without accounts and apply kindness votes and bans. It is not linked to your name.
• What you enter to get matched: format (video/text), vibe, interest tags and the random display name we give you. Interest tags may appear anonymously and in aggregate in the “Trending” list on the home page, and only once several different people have used the same tag. Basis: providing the service you asked for.
• Text chat messages. Messages are passed between you and your chat partner through our server. We automatically check them for links, contact details, repeated messages and banned phrases. We store transcripts for 7 days (chats that are reported are kept for 90 days) so moderators can review reports. Basis: legitimate interest in safety.
• Reports. When someone reports a chat we keep the reason, any explanation they wrote, both people's IP addresses and, if the reporter agrees, one still frame from the reported person's camera (deleted after 30 days).
• Moderation records: warnings, mutes, bans, flagged messages and an activity log (kept 30 days). Bans are kept for as long as they are in force.
• Feedback you send through the suggestion box, with the IP address it came from.
• Kindness votes you give or receive after a chat, used to match people fairly.
• Technical error reports sent automatically by your browser (error text, no chat content).

2. Video and audio

We do not record video or audio, and we do not store it. Calls go directly between you and the other person (peer-to-peer). If a direct connection is impossible, the media is relayed through a relay (TURN) server operated by a service provider; it is encrypted in transit and the relay only forwards it.

Moderator review. If a chat has been reported (or the person is on a moderation watch list), a moderator may open a live view of that chat to check the report. Whenever a moderator is watching, both people are shown a notice, and for video this notice cannot be turned off. Moderators do not record the call. Every review is written to an audit log.

Safety scan. Your browser can scan the incoming video on your own device to hide anything that looks explicit. The images are analysed on your device and are not uploaded; only the fact that something was flagged is sent to us.

Filters, face tracking and captions. Video filters and face tracking run entirely on your device; the picture that leaves your device is the filtered one. Live captions use your browser's speech recognition. In some browsers (for example Chrome) the browser itself sends your speech to the browser maker's speech service to turn it into text; we do not receive or keep that audio. Do not use captions if you do not want that.

3. Cookies and similar storage

We use your browser's local storage for your visitor ID and small preferences (for example your chosen filter and which tips you have seen). Administrators receive a sign-in cookie. We use no advertising cookies and no third-party analytics. Our usage statistics are first-party and aggregated.

4. Who else is involved

• Hosting provider that runs our servers and database.
• Relay (TURN) provider that relays encrypted call media when a direct connection is impossible.
• Public STUN servers (such as Google and Cloudflare) which see your IP address when your browser works out how to connect a call.
• Google Fonts, from which the home page loads its typefaces, so Google can see your IP address when you open the page.
• Moderation notifications. If the operator has enabled it, short notes about reports and moderator actions (IP address, type of event, counts, reasons — never message text, video or audio) are mirrored to a private team chat channel so the team can respond quickly.
• Authorities. We will disclose information when the law requires it, to protect someone's safety, or to report suspected child sexual abuse material to the competent authorities.

We do not sell your personal information and do not share it for advertising.

5. How long we keep things

• Text chat transcripts: 7 days; reported chats: 90 days.
• Camera frames attached to reports: 30 days.
• Activity and moderation log: 30 days.
• Visitor, IP, report and feedback records: up to 12 months after the last activity (longer only for people on a moderation watch list or while a ban is in force).
• Aggregated statistics (no names, no chat content): up to about 13 months.

6. Your rights

Depending on where you live (for example under the GDPR/UK GDPR or California law) you can ask us to tell you what we hold about you, correct it, delete it, restrict or object to its use, or give you a copy. Because we have no accounts we can only find your data using details like your IP address and approximate time of use, so please include them in your request to support@vuzki.com. We may keep information we need to enforce a ban, handle a report, defend legal claims or follow the law. If you are unhappy with our answer you can complain to your local data protection authority.

7. Age

VUZKI is for adults only (18+). We do not knowingly collect information from anyone under 18 and we ban anyone we believe is under 18. If you think a child is using the service, report them or write to us.

8. Security and international use

Connections are encrypted (HTTPS and encrypted media). Access to moderation tools is restricted and logged. No system is perfectly secure. Our providers may process data in other countries; where required we rely on appropriate safeguards.

9. Changes

We may update this policy; the date at the top shows the latest version. Significant changes will be announced on the site.

Contact: support@vuzki.com